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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Desaulles

March 25, 2026

5  out of  5
rating by John Desaulles
"Bill Dunn and his two associates whose names allude me right now have cut my insurance bill in half, and Help helped me with any insurance problems I’ve had along the way… they’re friendly professional and if you get a chance, get a quote from them, I guarantee you won’t be disappointed… I have Auto, but I’m sure that they do homeowners and other insurances as well…😎"
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Robertho Peraza

March 13, 2026

5  out of  5
rating by Robertho Peraza
"Buen servicio, me atendieron muy amablemente y me ayudaron muchísimo a conseguir un buen seguro a buen precio"
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Jordan Brofman

March 12, 2026

5  out of  5
rating by Jordan Brofman
"Josh hooked me up and it was a seamless transition from my old insurance"
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Rebecca Klug

March 9, 2026

5  out of  5
rating by Rebecca Klug
"Once again, Christopher G. went above and beyond to fix my situation and get me the lowest possible price that he could! Not only is he prompt and professional but offers a personal experience as well! I am very pleased to be working with him and will recommend his services to anyone who is in need!"
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Herbert Lafleur

March 3, 2026

5  out of  5
rating by Herbert Lafleur
"One of the best agents i have ever felt with. I would give him 10 stars"
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Chelsey Marshall

March 3, 2026

5  out of  5
rating by Chelsey Marshall
"Josh is AMAZING, give that man a raise!"
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Cordell Cardoza

January 19, 2026

5  out of  5
rating by Cordell Cardoza
"I had an excellent experience with State Farm, and I cannot say enough good things about how helpful and supportive the staff was throughout the entire process of fixing my insurance—especially Joshua. From the moment I reached out, the team was professional, attentive, and genuinely committed to helping me find the best solution for my situation. Joshua took the time to review my policy carefully, clearly explained my coverage options, and walked me through each step, so I never felt confused or rushed. What truly stood out was the patience and willingness to listen. Joshua addressed every concern I had, provided clear answers, and made sure all necessary changes were handled accurately and efficiently. The customer service I received made a stressful situation feel manageable and reassuring. It’s clear that Joshua and the team care about their clients and take pride in providing excellent service. I am very grateful for their support and highly recommend State Farm to anyone seeking dependable insurance and a team that genuinely has your best interests at heart."
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Joianna Demetrius

January 17, 2026

5  out of  5
rating by Joianna Demetrius
"Joshua was the sales rep that reached out to me after i started my online quote. he was able to walk me through everything , my price breakdown and all. i truly appreciate all his help. he’s literally the bestttt !"
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vanessa arriaza

January 8, 2026

5  out of  5
rating by vanessa arriaza
"Joshua Factor has been a huge help. I am glad I switched to State Farm. He is very responsive and was such a help through the transition."
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Tanee Brooklyn

December 22, 2025

5  out of  5
rating by Tanee Brooklyn
"Good Day & Happy Holidays To All. December 22, 2025 I Wanted To Share My Experience With A Very Kind And Knowledgeable Gentleman Named Christopher Giordano, He Is A State Farm Account Representative. He Assisted Me In My Purchase Of A Renters Insurance Policy. He Made The Process Easy To Understand, Patiently Answered My Questions, Explained The Process And Kept Communication With Me While I Was Debating The Insurance Purchase. Mr. Giordano (Chris) Is The State Farm Representative You Want To Work With If You Are Interested In Obtaining OR Newly Obtaining Various Types Of Insurance; You Will Not Go Wrong With His Assistance. Look Him Up...You Won't Be Disappointed. Thank You And Please Take Care. - Tanee In Brooklyn, NY"
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Cookie HD

November 14, 2025

5  out of  5
rating by Cookie HD
"I recently changed my Auto Insurance policy from Allstate to State Farm and my experience with State Farm Agent Joshua Factor has been a smooth and easy transition. Joshua F. has been super attentive and helpful, and I definitely recommend State Farm not just for the Auto and home renters policy but also for living up to the logo, like a good neighbor… Joshua Factor is a great Agent, I am so glad I switched."
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Elena Dougherty

November 6, 2025

5  out of  5
rating by Elena Dougherty
"Chris was very polite and very patient. Took the time to help me figure out what the best policy for me was. Answered all my questions. Helped me get my insurance with out any hitches Would definitely recommend speaking with him at STATE FARM and save! Thank you !!"
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Brian Valdini

October 30, 2025

5  out of  5
rating by Brian Valdini
"Excellent ! Attention to detail and returned call promptly will quote and gave valuable information to help my family save money. I recommend Josh Factor 100%."
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patrick besch

October 29, 2025

5  out of  5
rating by patrick besch
"We worked with Brandon to get our renters insurance policy initiated and it was such a seamless process. Brandon was super timely in his response to our inquiry and took us through the process in less than 10 minutes! Their rates are very competitive as well, so I would recommend you keep them in mind for all insurance needs!"
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Joe Mannetti

October 23, 2025

5  out of  5
rating by Joe Mannetti
"I am beyond impressed with the outstanding customer service I have received from State Farm representative Joshua Factor and the Bay Shore team of State Farm Automobile insurance on Long Island, NY. He and his team have patiently and consistently gone out of their way to guarantee I have the best automobile insurance coverage at the most affordable rate. A rare and much appreciated find in New York!"
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Richard Weston

October 3, 2025

5  out of  5
rating by Richard Weston
"Professional, respectful, polite and concerned"
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Grace Zabrocka

September 11, 2025

5  out of  5
rating by Grace Zabrocka
"After a bad experience with Geico, I received an offer from State Farm through Joshua Factor, who was a very polite and competent State Farm representative from office in Bay Shore, Long Island in NY. So far I am completely satisfied and I hope it stays that way."
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Candee Acklin

August 22, 2025

5  out of  5
rating by Candee Acklin
"I had a very secure and safe feeling working with Joshua Factor. He was knowledgeable in every aspect of what I was looking for. I felt a trust factor from the 1st time we spoke .. I might add “this was not my 1st rodeo”. Josh is definitely an asset to Bill Dunn Agency and to State Farm Insurance. “It’s Josh (not Jake) from State Farm” .. I didn’t even ask him what he was wearing! Like a good neighbor….Josh (State Farm is there)! Josh pleased me with his kindness and caring ways, making sure I understood what exactly I was getting, without hesitation.. when he had to repeat it to me several times. I felt confident working with him. Josh truly emphasizes the company’s commitment to being a helpful and reliable presence in the lives of its customers. A BIG asset!"
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Meghan Brohan

August 13, 2025

5  out of  5
rating by Meghan Brohan
"I had an excellent experience working with Chris Giordano on my auto policy. He was knowledgeable, patient, and took the time to explain all my options in a way that was easy to understand. Chris made the process smooth from start to finish, ensuring I got the best coverage for my needs at a competitive rate. His professionalism and friendly attitude made me feel confident in my decision. I highly recommend Chris to anyone looking for top-notch service and expert guidance on their insurance needs!"
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Viggy

August 8, 2025

5  out of  5
rating by Viggy
"Joe, Chris, & Josh are awesome. They helped me save a ton of money on my auto insurance and helped me get life insurance which I didn’t know I needed! I recommend the Bill Dunn Agency for all of your insurance needs! Thank you guys!"
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Eric Ross

August 7, 2025

5  out of  5
rating by Eric Ross
"Fantastic agency. I’ve done business with them for years. Honest, great people"
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Anthony Garramone

August 6, 2025

5  out of  5
rating by Anthony Garramone
"Always a pleasant experience dealing with Bill and the crew (Joe, Chris and others). Always hassle free and direct. Plus, they know how to keep that personal touch with birthday cards that I look forward to every year! Only people I will ever be giving my business too and I suggest the same for all others looking to get great rates on their insurances!!"
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Lourdes Zukowski

August 5, 2025

5  out of  5
rating by Lourdes Zukowski
"Joshua Factor was extremely helpful in my transition to State Farm. Very kind and went above and beyond to make sure I was getting the best policy for my needs. The whole staff at this State Farm office is incredible. Can’t recommend them enough!"
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Sabrina Iamunno

August 5, 2025

5  out of  5
rating by Sabrina Iamunno
"Working with Joe was such a smooth and stress-free experience. He helped me get both my life insurance and auto insurance set up, and I was pleasantly surprised by how affordable everything was. Joe made the whole process easy to understand, and you can tell he truly cares about his clients. Big shoutout to Josh and Chris as well — they were super helpful every step of the way and made sure all my questions were answered. The whole team is professional, friendly, and really on top of things. Highly recommend!"
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Vincent Pavelock

August 5, 2025

5  out of  5
rating by Vincent Pavelock
"I don’t usually leave reviews, but Joseph definitely deserves one. He helped me lock in both auto and life insurance, and the whole thing was way easier than I expected. No hassle, no sales-y pressure — just straight-up good and honest service. Joseph took care of everything quickly, and he found me a way better deal than I had before. He really knows what he’s doing, and you can tell he actually cares about getting people the right coverage. Appreciate you, man, shoutout to a true professional."